Recently you received a call from an unknown number, or one you may not recognize, when you answer the call you immediately hear, “Can You Hear Me?” With the dominant use of smartphones these days this scenario, seems like a common issue. According to a recent publication from the FTC, over the last few months they have received hundreds of complaints from consumers about these type of robocalls.

Last year the Consumer Sentinel Network collected more than 3.1 million consumer complaints, out of those complaints, 406,578 were impostor scams. It is not uncommon for each one of us to know someone who has been a victim of these scams. It is important that you follow your instincts, if you feel something isn’t right mostly like it is not.

What to do if you receive a call asking, “Can You Hear Me?”

The FTC has published some guidelines on how to respond to someone if you receive one of these calls.

Do not respond in anyway shape or form. They suggest not pressing 1, speaking or even press a number to opt out. It is highly likely if you do any of the above tasks,  you will receive more automated calls, which are most likely part of a scam.

Contact your service provider to find out what services they have that offers unwanted blocked calls.

Add your phone number to the Do Not Call registry; you may call them by telephone at 888-382-1222. Most callers who do not oblige by the Do not call registry are likely to be scammers.

File a Complaint with the FTC by phone at 1-877-382-4357 or online.