A Consumer-Focused Look at Hawley’s Investigation Into FICO’s Mortgage Credit Scoring Costs

For many people trying to buy a home, credit scores already feel like a black box—powerful, confusing, and often expensive. That’s why recent action from Senator Josh Hawley is drawing attention from consumer advocates and credit professionals alike.

Sen. Hawley, a Missouri Republican, has announced an investigation into Fair Isaac Corporation (better known as FICO) over rising costs associated with mortgage credit scores. In a letter sent Monday, he outlined concerns about how FICO prices its scoring services and how those costs ultimately land on the shoulders of homebuyers. He also urged the Federal Trade Commission (FTC) to look into the issue independently.

From a consumer standpoint, these concerns resonate. Credit score costs may seem like a small part of the mortgage process, but they can add up quickly—especially for first-time buyers already struggling with high home prices and interest rates. Senator Hawley highlighted this point directly, writing that the price increases are “most damaging to the Americans who can least afford them,” with first-time homebuyers carrying a disproportionate share of the burden.

In his request to the FTC, Hawley asked the agency to investigate possible “unfair methods of competition and unfair or deceptive acts or practices,” suggesting that FICO’s dominant position in the credit scoring market may deserve closer scrutiny. He also noted that the FTC could examine potential anticompetitive behavior separately from his own inquiry.

FICO has not publicly responded to the investigation as of this writing.

This issue isn’t entirely new. Questions about credit score pricing have been circulating for years, particularly because FICO operates in a market with very limited competition. While three major credit bureaus—Equifax, Experian, and TransUnion—collect consumer data and generate credit reports, they rely heavily on FICO’s proprietary scoring model. Lenders, in turn, use those scores to decide whether someone qualifies for a mortgage and on what terms. The cost of pulling those scores is typically passed directly to the consumer.

Although the credit bureaus have developed and are promoting an alternative scoring model called VantageScore, FICO remains the dominant standard in mortgage lending. That dominance has raised concerns among lenders and consumer advocates alike, especially as FICO’s prices have climbed sharply. Reports indicate that the cost of a FICO score has increased from roughly 60 cents to as much as $10 over the past five years.

While that increase might not sound dramatic at first glance, lenders have warned that the cumulative effect can mean hundreds of dollars added to the cost of a mortgage transaction. For many buyers—particularly those working hard to improve their credit or overcome past financial setbacks—those added costs can feel like yet another hurdle in an already difficult process.

Senator Hawley has requested extensive records and documents from FICO as part of his investigation, and he’s indicated that this effort could expand into a broader Judiciary Committee review of potentially anticompetitive practices in the credit scoring industry.

For consumers, the hope is that this attention leads to greater transparency, fairer pricing, and more competition in a system that plays a major role in determining who gets access to homeownership. Credit scores will always matter—but how they’re priced, who controls them, and how those costs affect everyday people are questions worth asking.

As this investigation unfolds, many homebuyers and credit advocates will be watching closely, hopeful that it brings meaningful scrutiny to a system that too often feels stacked against the people it impacts most.